Online Counselling

Online counselling allows you to speak with a qualified counsellor using secure video, wherever you are in England. 

For many people, being able to attend counselling from home makes getting support more convenient and easier to fit around work, family and everyday life.

Whether you're looking for individual, couples or family counselling, our online service provides a confidential space to talk, explore what's happening and work towards positive change.

We offer online counselling to adults aged 18+ across England.

Online counselling can be a good option if you:

• Live too far from one of our face-to-face counselling centres
• Have a busy schedule or find travelling difficult
• Prefer the convenience of having counselling from home
• Want to avoid travel time and costs
• Need more flexibility around work or family commitments
• Feel more comfortable talking to a counsellor from a familiar environment
• Want to access counselling even if you're not based in Sussex

You can have the same professional counselling support online without needing to travel to an appointment.

We offer several of our counselling services online for adults aged 18+.

One-to-one counselling gives you a confidential space to talk about what's happening in your life, understand your thoughts and feelings, and explore what might help.

Online couples counselling allows you and your partner to work with a counsellor together, wherever you are in England.

It can be helpful when you're experiencing communication difficulties, conflict, relationship changes or simply want to improve your relationship.

Family counselling can bring family members together online to explore difficulties, improve communication and work towards resolving conflict.

Your counsellor will help create a safe and supportive space where everyone can be heard.

Online counselling works in much the same way as face-to-face counselling, but your sessions take place through secure video.

You'll have a regular appointment with your counsellor and can talk about whatever has brought you to counselling. Your counsellor will listen, ask questions and help you explore your thoughts, feelings and experiences.

You don't need to prepare anything special for your first session.

It's helpful to find somewhere private and comfortable where you won't be interrupted. You may also want to use headphones if this helps you feel more comfortable and maintain your privacy.

Online counselling works well for many people, but it isn't necessarily the right option for everyone.

It may suit you if you:

• Prefer the convenience of counselling from home
• Feel comfortable communicating by video
• Don't want to travel to a counselling centre
• Need greater flexibility around work or family commitments
• Live outside Sussex but want to access our counselling service
• Prefer to have counselling in a familiar environment

If you're unsure whether online, telephone or face-to-face counselling would suit you best, get in touch and we'll help you understand your options.

Your first appointment is an opportunity to talk about what's brought you to counselling and what you'd like help with.

Your counsellor will explain how online counselling works and give you the opportunity to ask any questions you have.

You don't need to know exactly what you want to achieve before your first appointment.

If you decide to continue, you'll arrange regular appointments with your counsellor.

Your counsellor will work with you at your own pace and you'll regularly review how things are going.

There is no fixed number of counselling sessions. Some people need only a few sessions, while others find that longer-term support is helpful.

Find out what to expect from counselling

You'll need:

• A device with a camera and microphone, such as a computer, tablet or smartphone
• A reliable internet connection
• Somewhere private where you can talk without being overheard
• Enough time before your appointment to make sure you're ready and your device is working

We'll provide you with the information you need to access your online appointment.

Fees vary depending on the type of counselling you choose. 

Visit our Counselling Fees page for current prices. We also offer reduced-cost counselling for eligible clients through our bursary scheme, subject to funding and availability.

View our counselling fees

If you're concerned about the cost of counselling, please get in touch. We're happy to talk through the options with you.

Relationships Sussex is a not-for-profit counselling charity with more than 60 years of experience supporting individuals, couples and families.

Our qualified and experienced counsellors provide a professional, confidential and non-judgemental service.

As a charity, we aim to make counselling as accessible as possible. The fees you pay help us continue providing counselling and relationship support in our communities.